So I got a flat tire yesterday...

"AUTOUNION" (autounion) 09/12/2014 at 15:11 • Filed to: None

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I had just purchased the tires from Tires Plus (big mistake) and I knew road hazard was included. So I went there after work to get the tire replaced. After waiting for more than an hour to mount and balance one tire. This is what I got in return.

49 weights at 1/4 oz(7gm)= 12.25 ounces(343 grams) and they were even kind enough to double stack some for me so it looks super cool from the other side! /S

The service writer/tech said the wheel must be bent (it's not) . I didn't even contest, I was tired of waiting, I was hungry and I just wanted to go home. It was after closing and I didn't even know what to say to him. Everything that came to mind at the time would not have been polite to say, so I remained silent and felt it best to just walk away.

AND the (TL;DR) for those of you with a short attentions span like me!

I got a flat tire, went to Tires Plus to get if replace, Waited over an hour, then was presented with the above picture, I proceeded to make the expression below, I then left with my dignity knowing that due to their incompetence I would need to go elsewhere to get my wheel balanced correctly.

CAR_IS_MI > AUTOUNION 09/12/2014 at 15:14

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picture can not into kinja

Will with a W8 races an E30 > AUTOUNION 09/12/2014 at 15:15

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Dude, 12oz is either a bent rim, incredibly shitty tire, or incompetent balancer. If the latter, your car will vibrate like hell above ~60 mph. If your car doesn't vibrate, its the rim or the tire, and one of them should be replaced.

AUTOUNION > AUTOUNION 09/12/2014 at 15:20

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deekster_caddy > AUTOUNION 09/12/2014 at 15:34

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Where are you? I have my own balancer and would love to check it out/fix it.

If I ever need more than a few oz in one place I'll usually dismount the tire to see what is wrong, and at least put it back on at a different orientation on the rim. If the tire really needs 12 oz, reject the tire.

edit - looked at tire plus's website, you can't be even close to me...

Will with a W8 races an E30 > AUTOUNION 09/12/2014 at 15:46

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Finally saw your picture - what the hell were they thinking?? Strip the old weights away before adding an extra pound to the rim!

Takuro Spirit > AUTOUNION 09/12/2014 at 15:49

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A bent rim will have a visible wobble on a balancer. Most likely the cause is a defective tire. Demand they swap it for another of the same make and model before condemning the wheel.

Frank Grimes > AUTOUNION 09/12/2014 at 16:13

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holeee crap. Why would you let them do such crappy work? Don't let them get away with this make them do it again.

AUTOUNION > deekster_caddy 09/12/2014 at 17:13

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I'm in Green Bay, WI, Thank you for the offer though!

AUTOUNION > Will with a W8 races an E30 09/12/2014 at 17:15

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Yeah I'm going with incompetent technician, which explains why Tires Plus has job postings for new positions every week! I'll know for sure tonight

AUTOUNION > Takuro Spirit 09/12/2014 at 17:20

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I will, I'm going to go to their other location tonight to get it balanced right/replace the tire if needed.

AUTOUNION > Frank Grimes 09/12/2014 at 17:23

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Ha! Their not getting away with it, I'm going to take the wheel to their other location and have them re balance it/replace the tire if needed. I didn't want them to waste any more of my time last night so I left and I wont be dealing with that location anymore!

AUTOUNION > CAR_IS_MI 09/12/2014 at 17:23

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Fixed!

Buick Mackane > AUTOUNION 09/21/2014 at 16:16

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The tire mounting technician was too lazy to dismount the tire and rotate it on the rim to achieve perfect balance using a minimum number of weights. Make them do it right.